We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Our hearts were so heavy when we came to you to finalize plans for our beloved son Grant Jr. (Laura) Your kindness and quiet spirit was the soothing presence that we needed at that time. Through your steering we got through those difficult days. Your work with our grandchildren in remembering their father in their own way is appreciated. You worked diligently to see that all was in order. We have nothing but good thoughts of you and good words to say about Mark B Shaw Funeral Directors. Since our first meeting until the end, you have been outstanding. Many blessings to you!Grant T
"We all just wanted to say "Thank You" for everything you have done for our families. You made us feel so much better by doing business with you. Your staff was comforting, reasonable in every way."Doreen Cooper (Darlene's sister)
"Thank you for the warm, compassionate way you helped us make all the arrangements for our Dad's services last week, especially for taking care of all the little details. Your helpfulness was truly appreciated."Karen Beitzel for Tom and Bruce
"I am very impressed and grateful. Their patience with me was very comforting. I was completely satisfied with services. Personnel was very professional and comfortable."W. Martin
I lost a brother that was living in Southern California. I called your company and had everything taken care of via phone and fax. I was pleased with the service I received and that everything went as smoothly as it did. I recently lost a second brother living in Southern California. So I placed another call to your company. I have had an exceptionally difficult time with the second brother's death. I was devastated and I was having a really tough time making the arrangements. When I called your company, I spoke with Lewis Wasson your Service Director/Arrangement Counselor. I found him to be very sympathetic. Sometimes when you deal with the same thing day-in and day-out, we have a tendency to become immune to the circumstances. That was not the impression I got dealing with Lewis. He always treated me with kindness, was helpful and genuine when I spoke with him. He was very accommodating with my special requests. Whenever I called or sent emails, I could depend on him to get back to me in a timely manner. I want to thank Lewis. Even though I pray that I will never need your services again (I am sure you can understand), if given the opportunity, I would not hesitate to recommend your services to someone else. Thank you for providing me with excellent service during this most difficult time. Wishing God's best for you and your families.Rene Y.
"We would like to thank you for all the kindness you extended towards us in the recent death of our Bob. Your helpfulness and direction helped us to plan and execute the kind of service that gave us all peace of mind. It was a most beautiful day."Ruth, Pam, Jeannie and Bill Coure
"We received a letter from the Batesville Casket company stating that a tree would be planted in a National Forest as a living memorial to my husband, at your chapel's request. On behalf of my family, I thank you for this remembrance."The Jack Bikich Jr. Family Dorothy, Jack III, Mary, and Michael